Returns & Refunds
Last updated: August 6, 2026
At The ReForm Collective, every piece — whether an enduring style, a one-of-a-kind Studio Creation, or a vintage find — is individually selected and reviewed before it reaches you. Because so much of what we offer is limited or one-of-a-kind, all sales are final.
The One Exception: We Shipped the Wrong Item
If you received an item that doesn’t match what you ordered, we’ll make it right.
To request a correction:
- Email us at info@thereformcollective.com within 14 days of delivery.
- Include your order number and a photo of the item you received.
- We’ll confirm the mix-up and let you know next steps.
What happens next:
- If a correct replacement is available, we’ll ship it to you at no additional cost.
- If the correct item is no longer available — which can happen with one-of-a-kind pieces — we’ll issue a full refund.
- We’ll cover return shipping on the incorrect item, if a return is needed.
Questions Before You Buy
We encourage thoughtful purchases. If you have questions about sizing, condition, or fit before ordering, reach out any time at info@thereformcollective.com — we’re glad to help you decide with confidence.
This policy applies to all purchases made through The ReForm Collective’s website. For questions, contact us at info@thereformcollective.com.